Refund policy

Return and refund policy

You may request a return within 30 days after receiving your order.

Return eligibility
Items must be unused, unopened, in their original condition and packaging, and accompanied by proof of purchase. Products that cannot be safely resold for hygiene, safety, hazardous-material or flammable-liquid reasons are not returnable unless they arrived damaged, defective or different from the item ordered, or applicable law requires otherwise.

How to request a return
Use the Contact page on our website and include your order details and the reason for the request. Do not send an item back before receiving return instructions. Items returned without prior authorization may not be accepted.

Damaged, defective or incorrect items
Inspect your order when it arrives. Contact us promptly if an item is damaged, defective or incorrect so we can review the issue. Photos or other order information may be requested.

Cancellations
Contact us as soon as possible if you need to cancel an order. Cancellation may not be possible after the order has been processed or dispatched.

Refunds
We will confirm whether a refund is approved after reviewing the request and, where applicable, the returned item. Approved refunds are issued to the original payment method. Bank or payment-provider processing times may vary.

This policy does not limit rights available under applicable law.